Problems you can solve with the Government of Ontario
Frequently Asked Questions
- When should I call on my MPP for help with Government of
Ontario Services?
- After something doesn't happen, or doesn't happen in a timely way. First,
contact the appropriate department, ministry or agency and start the file or
process on your issue or request. Click for more
details.
- Are there circumstances where my MPP cannot meet a
request?
- In some situations, your MPP cannot intervene, or has no jurisdiction to
act on your behalf or offer assistance. As well, your MPP cannot assist if
you are in the midst of a legal matter. Get more
details here.
- How do I obtain a birth certificate, or replace a lost
birth certificate?
- Birth certificates are issued by the
Ministry of Government Services within the Government of
Ontario. You can apply on-line or by mail. Service has greatly improved. Here
are more details on the birth certificate
process.
- How can I officially change my name in the Province of
Ontario?
- To legally change your name (i.e. back to your maiden name for example),
you must have lived in Ontario for the last 12 months.
Get details on this web site, or
download an application at the Office of the Registrar General.
- I am really upset about something, and I want to take my case
to the news media. How do I do that?
- You can contact the local news media as follows:
Mississauga News: Phone (905) 273-8195. Fax (905) 277-0146;
Rogers Cable 10 Mississauga: Phone (905) 897-3961. Fax (905) 848-2831.
Health-related issues
- It's flu season again. Get your flu
shot. It's free!
- Ontario offers flu shots every year. They are free. They are available right in
our neighbourhood. They work. They keep you from getting the flu. Why would
you not want to get a flu shot this year and every year?
- How can I renew my OHIP card?
- You will receive a renewal notice in the mail approximately six weeks
before the expiry date on your OHIP card. Visit the the
Ministry of
Health and Long-Term Care web site, or click here
for more details on this web site.
- How do I apply for the Trillium Drug Plan?
- You are eligible for the Trillium Drug Program, if you have a valid OHIP
card, not eligible for drug coverage under the Ontario Drug Benefit (ODB),
not receiving Ontario Works or Ontario Disability Support and you have no
private insurance or your private insurance does not cover 100% of your
medication costs. Get more info here.
Community Issues
- How do I find a place to volunteer, or get volunteer hours
if I am a student?
- The
Mississauga News lists volunteer opportunities each week. As well,
check out the volunteer page
on this web site. If you need volunteers, advise us, and we'll try and pass your
name to community organizations who may need what you're good at.
- How do I file a complaint about the Peel Regional Police?
- Complaints about the services, policies or conduct of a police officer
can be made directly to any of the divisions, addressed to the Chief of
Police or to the Ontario Civilian Commission on Police Services.
Click for more info.